Frequently Asked Questions

Our Friends Hub is a trusted directory that connects you with verified service providers, tradespeople, and businesses from verified friends. Whether you need a plumber, childcare provider, graphic designer, or vacation rental, you can find trusted professionals here.

Our Friends Hub is exclusively for verified friends. All business owners go through a simple verification process to ensure the integrity and trustworthiness of our directory.

We offer two plans: Starter (Free) which includes basic listing features, and Pro ($5/mo, $2.50/mo for Pioneers) which includes enhanced features like photos, analytics, priority placement, and more contact options.

During the signup process, you'll answer a simple Bible-based question that confirms your membership. This helps maintain the trust and integrity that makes Our Friends Hub special.

Yes! If you operate multiple businesses or offer services in different categories, you can create separate listings for each one. Each listing requires its own subscription if you choose the Pro plan.

Depending on your plan, customers can reach you through the contact methods you provide: phone, email, or website. Starter plans include one clickable contact method, while Pro plans include all contact options.

Yes, we take privacy seriously. Only the business information you choose to display is visible to visitors. Your personal account details and verification information are kept private and secure.

Simply log in to your dashboard and click 'Edit' on your business listing. You can update your description, contact information, service area, photos, and more at any time.

Starter (Free) includes a short tagline, 1 photo, 1 contact method, 1 badge, and 1 search tag. Pro ($5/mo, $2.50/mo for Pioneers) adds extended tagline, all contact methods, up to 10 photos, 6 badges, 15 tags, analytics, and priority placement.

Yes, you can cancel your Pro subscription at any time. Your listing will remain active until the end of your billing period, after which it will convert to a Starter (free) listing.

Our unified search looks through business names, descriptions, services, tags, and categories. You can type things like 'plumber in Brooklyn, NY' or 'cleaning service near me'. Pro listings have a search-optimized tagline that's also included in search results, giving them better discoverability. Use the 'Near Me' button to find businesses within 50 miles of your location.

We love hearing from you! Visit our Contact page and select 'Feature Request' or 'Bug Report' from the dropdown menu. Your feedback helps us make Our Friends Hub better for everyone.

The Local Gems feature lets you share and discover places loved by friends - restaurants, campsites, vacation destinations, local gems, parks, and entertainment venues. It's like getting recommendations from trusted friends!

Click on 'Local Gems' in the navigation, then 'Share a Place'. Fill in the details including the place name, type, location, your rating (1-5 stars), and a written review. You can also add a photo to make your local gem stand out.

Yes! Use the map view toggle on the Local Gems page to see all local gems plotted on an interactive map. This makes it easy to find places near you or plan trips to new areas.

The thumbs up button lets you mark a local gem as helpful. This helps other friends discover the most valued local gems. You can also heart local gems you really love from the detail page.

If you see a local gem that's inaccurate, inappropriate, or spam, click the 'Flag' button on the detail page. Select a reason and optionally add details. If multiple users flag content, it will be hidden for review by our team.

Boutique is a marketplace where friends can sell handmade goods, vintage finds, and unique products. It's a great way to support small businesses run by people you trust!

Go to your Dashboard and click 'Boutique'. Follow the setup wizard to create your shop, add your shop details, and connect your payment method. Then start listing your products!

You can sell handmade items, vintage goods, art, crafts, clothing, accessories, home goods, and other unique products. All sellers must be verified friends.

Boutique uses secure payment processing through Stripe. Buyers pay securely online, and sellers receive their earnings directly to their connected bank account.

There's a small transaction fee on each sale to cover payment processing. Check the Boutique dashboard for current fee details.